At Hummal, we aim to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund policy below.
Eligibility for Refund
Refunds are applicable under the following conditions:
- The item received is damaged or defective
- A different item was delivered
- The product is out of stock after order confirmation
- A replacement is not available
Non-Refundable Cases
- Any change of mind after making a purchase will not be entertained
- Incorrect size selection by the customer
- Items that have been used, worn, washed or labels removed
- Request of exchange or refund made after the 7 days of delivery
Order Cancellation
- Orders can only be cancelled before they are processed or shipped
- Once the order has been dispatched, cancellation will not be possible
- In case of damaged or incorrect items, Hummal will cover return shipping costs
You can contact our customer care at info@hummal.com and +92 370 6923663
Product Disclaimer
- Hummal makes every effort to align the displayed products with the original ones. However:
- Colors may slightly vary due to lighting or screen settings
- Minor embellishment variations may occur
- Measurements may slightly differ
Customers are advised to review product descriptions carefully before placing an order.
